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Digital Audiobook
The Come Back Effect by Jonathan Malm, Jason Young

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The Come Back Effect

Publisher
Tantor Media, Inc
Publish Date
29 January 2019
Run Time
4 hours 49 minutes
Format
Audiobook
$13.95

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What to expect

The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence—stirring worship time, inspiring sermons, a good coffee blend in the foyer—what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.



Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

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Details

Author
Jonathan Malm, Jason Young
Narrator
Trevor Thompson
Duration
4 hours 49 minutes
Release Date
29 January 2019
ISBN
9781977341471
Format
Audiobook
Publisher
Tantor Media, Inc
Genre
Religion and beliefs, Christian Churches, denominations, groups, Christianity, Religious social and pastoral thought and activity, Religious institutions and organizations, Christian life and practice, Religious ministry and clergy

Synopsis

The key to growth as a church, youth ministry, or a business is getting first-time guests to come back. And as any good manager of a hotel, a store, a restaurant, or an attraction knows, the key to getting guests to come back is not actually the rooms or the product or the food itself; it's how guests feel when they're there. It's about hospitality. No matter how much effort and time we spend on excellence—stirring worship time, inspiring sermons, a good coffee blend in the foyer—what our guests really want when they come to our churches is to feel welcome, comfortable, and understood.Written by a church consultant and a hospitality expert, The Come Back Effect shows church, ministry, and even business leaders the secret to helping a first-time guest return again and again. Through an engaging, story-driven approach, they explain how service and hospitality are two different things, show how Jesus practiced hospitality, and invite leaders to develop and implement changes that lead to repeat visits and, eventually, to sustained growth.

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